Shipping Policy

Last Updated: January 2026

Thank you for shopping with Gymbastic Co. We are committed to delivering your orders as quickly and efficiently as possible.

1. Shipping Coverage

We currently ship across India.

2. Shipping Charges

Free Home Delivery is available on all orders across India.

There are no additional shipping charges unless otherwise specified during promotional campaigns or special offers.

3. Order Processing

We aim to process and pack all orders within 24 hours of receiving them.

Orders placed on weekends, public holidays, or during high-demand periods may require additional processing time.

4. Delivery Timeline

Once dispatched, orders are generally delivered within 5–7 business days, depending on the delivery location and courier service availability.

Delivery times may vary due to:

• Remote or rural locations

• Weather conditions

• Public holidays

• Courier service delays

• Unforeseen logistical issues

5. Order Tracking

Once your order is shipped, tracking details will be provided via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information to monitor their shipment status.

6. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipment.

7. Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

To process such requests, customers must provide:

• Clear photos of the product

• A complete unboxing video recorded from the time the package is opened

Claims submitted without an unboxing video may not be eligible for review.

8. Delays Beyond Our Control

While we strive to deliver orders within the estimated timeframe, Gymbastic Co shall not be held responsible for delays caused by courier partners, natural disasters, government restrictions, weather conditions, strikes, or other circumstances beyond our control.

9. Contact Us

For any shipping-related questions or concerns, please contact us:

Gymbastic Co

Address: Rohini Sector 3, Delhi – 110085, India

Email: gymbastichelp@gmail.com

Phone: +91 9310227681

By placing an order with Gymbastic Co, you agree to the terms outlined in this Shipping Policy.